Amazon FBA Lost & Damaged Inventory 60-day re-evaluation window

Did Amazon underpay your FBA reimbursements?

Since March 2025, Amazon ties reimbursement amounts to your uploaded sourcing cost. If costs weren't set correctly โ€” you may have been underpaid. We find the delta and prepare the evidence pack.

60dWindow to dispute each reimbursement
Mar 2025Amazon policy change date
24โ€“48hDiagnostic turnaround
Free diagnostic included
$299
Full audit + evidence pack ยท or free diagnostic first
  • Last 60โ€“120 days of FBA reimbursements reviewed
  • Matched against your invoice-backed sourcing cost
  • Underpayment delta calculated per case
  • 60-day deadline tracked per reimbursement
  • Evidence pack ready to submit to Amazon
  • Claim text written for each case
Pay $299 โ€” Full Audit โ†’ Start Free Diagnostic First

+ 15% success fee on recovered underpayment

How the audit works

Three steps from your files to a ready-to-submit evidence pack.

1

You send two files

Your Amazon FBA Reimbursement Report and supplier invoices showing unit cost per SKU.

2

We run the audit

We match each reimbursement to your invoice cost, calculate the underpayment delta, and flag deadline risk.

3

You get the evidence pack

PDF report with findings, claim text per case, invoice references, and deadline priority.

What's in the report

Everything you need to submit a re-evaluation claim to Amazon.

Underpayment delta per case Exact dollar difference between what Amazon paid and what your invoice cost supports.
Deadline risk table Every reimbursement flagged as Open, Urgent (<14 days), Critical (<7 days), or Expired.
Invoice-backed evidence Each case linked to your supplier invoice with unit cost reference.
Ready-to-submit claim text Pre-written re-evaluation message for each underpaid reimbursement.
Right fit

This audit works if you

  • Sell primarily through FBA (US, UK, EU, CA)
  • Have received lost/damaged reimbursements since March 2025
  • Have supplier or manufacturer invoices with unit cost
  • Run private label, wholesale, or brand-owner model
  • Do $30k+/month in Amazon revenue
Not a fit

This audit is not for

  • Retail arbitrage sellers without consistent invoices
  • Sellers with no FBA lost/damaged reimbursements
  • Sellers under $10k/month GMV
  • FBM-only sellers

Not sure? Submit for a free diagnostic โ€” we'll tell you if there's anything worth pursuing.

Common questions

Why would Amazon have underpaid my reimbursement?

Amazon updated their FBA reimbursement policy in March 2025 to base payouts on your uploaded sourcing cost in Manage Your Sourcing Cost. If you hadn't uploaded costs, or uploaded them after the reimbursement was issued, Amazon used their own estimated value โ€” which is almost always lower than your real cost.

What's the 60-day window?

Amazon allows sellers to request a re-evaluation of a reimbursement amount within 60 days of the payout date. After that, the window expires and the amount cannot be disputed. Our audit flags each case by deadline urgency.

What files do I need to provide?

Two files: (1) Your FBA Reimbursement Report โ€” downloadable from Seller Central under Reports โ†’ Fulfillment โ†’ Reimbursements. (2) Supplier invoices showing unit cost per SKU or FNSKU in CSV or Excel format.

Is the delta amount guaranteed?

No. The delta is a claim estimate based on your invoice-backed sourcing cost. Amazon's final re-evaluation may differ depending on what costs they accept. We clearly label each case by confidence level (High / Medium) based on evidence quality.

How is this different from GETIDA or Refund Genie?

Those tools find missing reimbursements โ€” cases Amazon never paid. We audit reimbursements that were already paid but at the wrong amount. It's a different layer that most tools don't cover.

โš  Each reimbursement has a 60-day re-evaluation window. Older cases expire daily.

Start your free diagnostic

Send your FBA Reimbursement Report and supplier invoices to our audit inbox. We'll check your last 10 reimbursement transactions at no cost and tell you if there's anything worth pursuing.

Start Free Diagnostic โ€” Upload Files โ†’

Fill out the form ยท Upload your files ยท Results in 24โ€“48 hours